Shipping
Orders are processed within 2–3 business days. Standard shipping (3–5 business days via Australia Post) is free on orders over $95, or $7.50 under that. Express shipping (2–3 business days) is free over $150, or $12.90 under that.
Returns
Change-of-mind returns aren't accepted, but if an item is sealed, unused, and in its original packaging, get in touch within 7 days of delivery and we'll consider a return case by case. Once we receive it back in original condition, you'll get a refund minus the original and return shipping cost. Opened skincare items, sale items, and gift cards can't be returned for hygiene and policy reasons.
Damaged or faulty items
If something arrives damaged or faulty, email us at hello@veeore.com.au with your order number and a photo, and we'll sort out a solution.
For full details, see our Shipping Policy and Refund Policy.